Business Intelligence for Utilities

The utilities industry is very different today than it was some decades ago. Utility providers are expected to conduct transparent operations, comply with stringent regulations, and undergo rigorous scrutiny from customers and the community. Downtime creates customer dissatisfaction and keeping up with the demand for power in an ever-changing, growing population and economy is difficult, at best. Distribution loss, theft and leakage can result in downtime and reduced client satisfaction. Pricing and services are paramount to sustained, positive customer relationships, and weather and climate issues are unpredictable and can cause outages, brown-outs and service reliability issues.

Infrastructure investments, community and regulator relationships, partner and supplier relationships, processes, quality programs and green energy initiatives demand attention. If the utility enterprise is to achieve sustained success, it must have the ability to integrate data from numerous sources, compile, filter and sort that data and analyse and present the data in a way that is clear and concise and will support rapid, confident decisions.

Effective control of operational costs is important if the enterprise is to optimise resources and investments. With ElegantJ BI corporate performance management (CPM) and business intelligence (BI), the utility enterprise can manage resources, monitor service calls and progress, launch and monitor green energy initiatives, anticipate pricing and cost increases and forecast demand and growth in the consumer market. Our solutions provide a flexible, browser-based platform that is scalable for growth in the user base, in data volume and in the number of business locations. It is simple and practical to use, even for the business user who has no technical or expert knowledge. Powerful BI features include personalised dashboards, automated alerts, graphs, charts, gauges and other view options that enable clear, concise display of data with complete drill through analytical capability.

With BI for Utilities solution, ElegantJ BI, enterprise data is integrated from disparate sources so users can monitor the supply chain, fluctuations in the market, consumer issues, outages, service delivery, transmission and distribution losses, and other factors, determine the root cause of an issue, and anticipate trends and patterns.

If you need a rich, intuitive BI for Utilities solution, coupled with robust CPM features, we encourage you to contact us today to discuss your unique requirements and get started with the ElegantJ BI solution suite. Email us at sales@ElegantJBI.com

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