BI for Travel and Transportation

The Transportation and Travel industry grapples with price wars, competitive promotional campaigns, travel safety and security issues, round the clock service availability and more! The enterprise that competes in this market must have access to up-to-date analysis and information to monitor targets, manage performance, communicate with clients and forecast trends for new product and service offerings. The available data must include complete insight into supply chain information, inventory, product and service performance, competitor pricing and positioning, package tracking, flight and travel activities, schedules, billing and passenger detail.

The enterprise must understand its ideal customer demographic and the buying behavior of its target customers. Integration of data from diverse sources is important and enables business users to compile, filter and sort information to create a customised view of data that will help them make more confident decisions and enhance customer loyalty.

With so many options and choices for vacation, travel, related and services, an enterprise must effectively manage its business and service value and offer new products and services and innovation to keep pace with customer needs and market trends. Whether your business is an airline, travel agency, tour bus company, commercial cargo, rental car agency or other related business, you have the same need for data. Analysis of current customer feedback and needs and the forecasting of trends are just two of the factors that drive your business. If you are to achieve excellence in customer satisfaction and optimise resources, investments, and performance, you need a simple way to view and analyse data and make confident decisions.

ElegantJ BI corporate performance management (CPM) and business intelligence (BI) solutions can provide one unified view of data, using information integrated from other enterprise systems and sources. Users can establish metrics and key performance indicators (KPIs) and receive automated alerts when a threshold has been crossed. The enterprise can gain insight into facilities usage, supplies, schedules, maintenance, equipment, resource allocation, training, hiring, sales, marketing campaigns, revenue, billing, demographics and customer profiles, competition and more!

If you need a rich, intuitive BI for Transportation solution,coupled with CPM features, we encourage you to contact us today to discuss your unique requirements and get started with the ElegantJ BI solution suite. Email us at sales@ElegantJBI.com

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