BI for Telecom

The telecommunication services industry is a market that faces significant challenges from competition, regulators, rapid technology shifts and innovations and a constant customer demand for new services, features and conveniences. The telecommunication enterprise must find and cultivate valuable partnerships and fend off or find new opportunities for acquisition. The opportunities for a sophisticated, prepared enterprise team are endless. However, it is difficult to merge and filter data and predict trends in the market and product and service offerings in order to stay ahead of the competition and be one step ahead of customer needs.

Customer satisfaction and marketing intelligence is mandatory to achieve success in this market and the enterprise must provide a rich array of promotional programs, marketing campaigns and community outreach programs in order to get and keep the attention of the consumer. Additionally, the telecommunication enterprise must plan and make appropriate infrastructure and equipment investments in order to sustain client satisfaction and achieve targeted profit margins.

ElegantJ BI corporate performance management (CPM) and business intelligence (BI) modules can help your enterprise to achieve a unified view of integrated data from various enterprise systems and sources. Users can leverage this data in a personalised dashboard view and schedule automated alerts to notify them of critical business issues. Reporting, presentation and analysis are easier than ever with simplified, affordable solutions that require no IT expert assistance! Users can fulfill objectives and monitor strategic, tactical and operational targets with complete transparency and drill through data to find the root cause of a problem and make confident decisions.

If you need a rich, intuitive Business Intelligence Software, coupled with robust CPM features, we encourage you to contact us today to discuss your unique requirements and get started with the ElegantJ BI solution suite. Email us at sales@ElegantJBI.com

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