BI and CRM – You’re Speaking Our Language

Sep 22, 2014

Consultant David Loshen recently talked to SearchBusinessAnalytics about using BI to improve CRM. He said that self-service BI tools can “have a positive impact for business users — and businesses. A better understanding of customer behavior “can lead to more … Continued

Here it comes! Canadian CPAs Forecast an Increase in Professional Network

Sep 18, 2014

There are many uses for business intelligence forecasting and the CPA associations in Canada have found one such use. In forecasting growth in their professional network, they can better plan for association and member growth and for market expansion and … Continued

Improve Call Center and Customer Service and Satisfaction using DATA and Personalization

Sep 17, 2014

There is no doubt that your customers want personalized, responsive, targeted service. You can provide that with business intelligence and analysis that ensures you can support your customers. Article Source: http://ow.ly/BAopt

Hand-in-Hand To Business Success: Data Democratization and BI

Sep 16, 2014

Like every other type of business application today, Business Intelligence Solutions must be mobile in order to meet the demands of the user base. Every business must recognize the reality of the mobile society in which we live and, whether … Continued

Love Sales Conversion and Numbered Lists? This Article is For You!

Sep 15, 2014

People love numbered lists! The internet is chock full of articles, blogs and forums regaling us with numbered lists of important business factors and ways to beat the competition. With titles like, ‘The Five Best Ways to Attract New Customers’, … Continued

Nuts to Site Traffic! BI, KPIs and SMM Give You the Power of Conversion!

Sep 12, 2014

I’ll just come right out and say it! All key performance indicators (KPIs) that are meant to drive performance (and all KPIs should do just that) must be linked to goal conversion. If they are not, then your metrics are … Continued

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