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Why Balanced Scorecards are the BEST!
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Nov 30, 2011

Why Balanced Scorecards are the BEST! I am part of a task force. We are trying to understand our declining customer profitability (and we’d better do it fast or I will have to update my resume). We are trying to … Continued

Where Am I and How Did I Get Here? Never Fear, You Can Create a Performance Driven Enterprise!
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Nov 15, 2011

Where Am I and How Did I Get Here? Never Fear, You Can Create a Performance Driven Enterprise! You want to grow your business and win new customers. You want your competitors to stop nipping at your heels. Your boss … Continued