Imagine the power of a system that can provide impact and sensitivity analysis – not only at the top level of the organisation, but at every level. Power that is personalized to the function and perspective of the employees using the system, yet able to ‘roll up’ to a strategic view of the results and ‘drill down’ to analyse a specific issue or problem! ElegantJ BI Corporate Performance Management solutions provide intuitive, user friendly analytical tools that are practical and affordable and quick and easy to implement. Our Balanced Scorecards features enable objective metrics and provide drill down capabilities that allow users to quickly get to the source of the problem and understand how to make corrections. ElegantJ BI impact
and sensitivity analysis is unique in the market and provides a powerful tool to change your business results and improve your bottom line.
The ElegantJ BI Corporate Performance Management (CPM) solution is simple, practical, and affordable. Our ElegantJ BI products provide proven analytical and intelligence tools including dashboards, balanced scorecards, graphical mining, cross-tab reporting, and other data mining tools to easily and comprehensively obtain information and manage corporate strategy and tactical activities.
ElegantJ BI Corporate Performance Management (CPM) and Business Intelligence (BI) products are robust systems with features and functionality to help your organization develop, monitor, track and produce business performance and enable performance management goals and objectives, ensure appropriate operational management, and analyze the effectiveness of high-level strategy and day-to-day tactical tasks and activities.
For many organisations, the prospect of under-performing and failing to achieve critical goals is a frightening business reality. In today’s competitive business arena, no organisation can afford to do less than its best. Competition is tough, and businesses rarely get a second chance to excel. What if you are doing everything right, but your business is still stagnant? Your direction is clear, but your pace is lagging! In order to manage performance, the business organisation must have a clear picture of its strategy and it must understand how and where that strategy is succeeding or failing and where patterns and trends might provide insight into the changes required to improve business success.
Every business must have accurate, current information to answer the most basic and the most complex business questions:
Every organisation is under increasing pressure to translate strategy into solid, dependable performance. Even with a strategy that effectively sets the direction of the organisation and aligns each division or department to achieve results, organizations must grapple with the prospect of daily market and competitive changes that can negatively impact results. If the management team cannot quickly and accurately change strategy to reflect the current market conditions, the seemingly solid strategy can become a source of revenue erosion and market stagnation. The truth is that every employee must have access to information that will quickly and easily tell them if the tasks they are performing are in support of business success and provide alerts for executives and upper management so that the line employees and business managers can work together to adjust the strategy and re-evaluate tasks and direction accordingly.
Without current, accurate information, filtered to suit the task and goal, the organisation will suffer a myriad of ills.
“In the past, the management of our sales team was somewhat subjective and, as a result, some team members are under performing against established goals and other team members are frustrated about the lack of consistency in managing goals and rewarding results.”
Angela Marconi, Age 47, Sales Manager, Serenity Tea
Angela was hired one year ago as the Sales Manager for Serenity Tea. During her staff and sales results review, she discovered inconsistency in managing the sales process, setting goals and rewarding staff for performance. She proposed a new process and received approval to select an appropriate technology solution to help her manage the sales process, establish accountability and improve consistency and results for national sales.
In order to achieve her goals, Angela must find an affordable technology solution and one that is fast and easy to implement. Her sales targets are lagging and she does not have much time to get the information she needs to understand the sales issues and take corrective action. If she is to provide consistent long-term results, Angela knows that she will have to realign the strategy and establish a simple system of accountability. In order to achieve these longer term goals, she will also need a system that can be used by her sales team to monitor their individual and regional results and take corrective action to adapt to changes in the market and changes in corporate goals.
Angela does not have a large budget for this effort, and her needs are somewhat sophisticated. She wants to establish a uniform, dependable data and reporting system that can provide the flexibility and analytical capability to understand sales, look for trends, and analyse the sales effort for every product, category, sales team and individual sales professional. With this information, she hopes to improve the quality and consistency of her sales results so that her executive team can plan for new products and investments with confidence in the future revenue stream.
Angela selected the ElegantJ BI solution suite to satisfy the defined requirements. In order to optimise her technology budget, Angela chose to implement ElegantJ BI as a hosted, Software as a Service (SaaS) solution. With Balanced Scorecard features and the ability to drill down and review results, Angela was able to quickly determine the areas of increased focus. Her perspective enabled her to quickly see that there were several sales team members who were consistently under-performing against corporate goals and objectives for that region and for the products they sold. One particular sales team member had consistently ranked very low in customer evaluation and his sales results reflected this client dissatisfaction. Color coded balanced scorecard results make it easy for Angela to monitor and understand performance by sales team member within a product category, by product and by a specified time period. Angela worked with the executive team to create a strategy map, using ElegantJ BI intuitive features and functionality. With this map, she was able to clearly define and cascade the overall strategy and the specific goals and objectives set to achieve that strategy. The executive team wishes to increase customer profitability and, to do so, it is clear that Angela will have to retain the customers she has and keep them happy. She will also have to look for ways to sell more products to her clients. The ElegantJ BI Corporate Performance Management solution and robust analytical features enabled Angela to focus on actionable areas in order to achieve her goal to improve customer profitability.
Once these initiatives were established, Angela created metrics to measure performance by sales team and by individual. Angela established metrics to monitor the sales professional achievements against four perspectives:
These metrics provide an objective view of every team member‘s performance against goals and engender accountability throughout the organisation. Everyone knows what is expected of them and how their actions impact the organisation and business results.
Because every sales team member also has access to the ElegantJ BI Corporate Performance Management solution, they can monitor their own results and create personalised dashboards and balanced scorecards to satisfy their individual needs and to view information in a way that is meaningful to them.
Her team of sales professionals has access to our browser-based solution on the road and in the office and the executive team of Serenity Tea can use this affordable, simple corporate performance management (CPM) solution to monitor and adapt strategy, to cascade critical strategic initiatives throughout the organisation and to build accountability and help staff members understand the correlation and dependencies of every action and task within the organisation.
Winning in this extremely competitive global business market requires a flexible, yet clear strategic direction, with focused teams to drive innovation and ideas and deliver results. Once the direction is set, executives and managers must communicate priorities to every level of the organisation and establish metrics and alerts to stay abreast of progress. Everyone must understand what the organisation wishes to achieve and how operations and efforts are performing on a daily basis to achieve these corporate goals.
Communicating strategy with stakeholders and employees is imperative. But, performance management must go beyond communication. In order to function effectively, the individual employee, line manager, business unit manager and executive must have the ability to find, filter and manipulate data that is specific to their role. This intelligence will enable performance management at every level of the organisation.
The Balanced Scorecard – or the Business Intelligence Scorecard - is at the heart of the Corporate Performance Management (CPM) and Performance Measurement Solution. The Balanced Scorecard allows the organisation to establish and communicate a vision, mission, and strategy to stakeholders and employees, and helps the organisation align operational initiatives to corporate strategy. ElegantJ BI Performance Measurement Analysis and Balanced Scorecards enable the organisation to evaluate, track, and manage business performance and effectiveness. Balanced scorecards ensure alignment of divisional goals with the short-term and long-term goals of the organization.
The ElegantJ BI product suite can help you enhance performance across your entire organization. Our products are simple, elegant, affordable and practical and they include flexible tools like our Balanced Scorecards and features that enable you to develop and track Key Performance Indicators (KPIs), perform critical sensitivity and impact analysis.
With ElegantJ BI solutions you can align strategy with performance and monitor and adapt processes and performance in production, manufacturing, finance, sales, customer service, HR and employee development and all other departments and divisions. With a focus and perspective that is relevant to each function and process, your teams and managers can synchronise objectives, metrics and initiatives to key strategies and goals.
With our Performance Measurement System, you can achieve continuous improvement through Key Performance Indicators (KPIs) and easily and effectively enable process performance monitoring against objectives. Using key BI tools throughout the enterprise can greatly increase organizational success, and the quality of business decisions at every level of the company. Middle managers and tactical line managers can be more responsive and productive, and senior executives can implement and adjust goals and strategic objectives with full confidence.
The ElegantJ BI Corporate Performance Management solution enables efficient management through insight and understanding of performance, optimization of resources, and alignment of organizational units, business processes, teams and individuals. In short, it keeps you on target!
The ElegantJ BI and CPM suite of solutions provides powerful functionality to:
When you consider a Corporate Performance Management Solution, we encourage you to review our credentials and our product suite. Elegant MicroWeb has more than a decade of experience in BI and CPM and our products and dedicated service are designed to achieve proven results and to help our clients align strategy, tactics and operations for ultimate corporate performance management!
You can find out more about our ElegantJ BI Corporate Performance Management Solution and our robust Balanced Scorecard system. Enhance your business results and stay ahead of the game with ElegantJ BI CPM
If you have any questions, please feel free to contact us at contact@ElegantJBI.com
ElegantJ BI Introduction
Elegant BI Corporate Performance Management solutions provide proven analytical and intelligence tools including balanced scorecards, graphical mining, and other data mining tools to easily and comprehensively obtain information and manage corporate strategy and tactical activities. Corporate Performance Management solutions can help you integrate and improve business processes to plan, monitor, analyse, direct and improve performance. Our product features and functionality can help your organization develop, monitor, track and produce business performance and enable performance management goals and objectives, ensure appropriate operational management, and analyze the effectiveness of high-level strategy and day-to-day tactical tasks and activities.
ElegantJ BI CPM provides a unified view of performance, gaps and progress against objectives saving you time in the competitive market and providing valuable insight into trends, and the changes required to enhance performance. The Balanced Scorecard enables you to easily and quickly track performance by business unit, team and individual, and drive accountability.
Balanced Scorecards ensure accurate Performance Management. Our Balanced Scorecards can help you to translate vision and strategy into an integrated set of performance and action measures and, more importantly, cascade this measurable information down through the organization so that everyone is operating with the most current, concise information.
Customer Success Story
The client is a WHO-GMP compliant, ISO 9002 certified, leading publicly listed Pharmaceuticals Company with a large shareholder base. The company manufactures all major dosage forms such as Tablets, Capsules, Inevitable, Syrups, Ointments, etc. Read full story »
Martin Butler is well respected in ‘Business Intelligence’ industry circles and his latest report ‘The Business Value of Enterprise Performance Management’ compliments his earlier report ‘The Business Value of Business Intelligence’ extremely well.