Home Services

Business Intelligence (BI) Support Services

At ElegantJ BI, we understand the importance of business intelligence (BI) and corporate performance management (CPM), because we design, and develop BI and CPM solutions and work within this domain every day! We developed our services with a dedicated client focus to ensure that every aspect of our service processes and delivery provides a well defined, quality output. Our detailed Service Level Agreements (SLAs) clearly define the services you will receive and our support services and upgrade programs are complemented by responsive, skilled professionals with a dedicated approach to client service. Our world-class business intelligence and CPM consulting, and BI training and

support services can help you to get the most out of business intelligence and will provide undeniable business value to your organisation.

Business Intelligence Suite

Elegant MicroWeb is an experienced software products and services company located in Ahmedabad, India. We leverage our wealth of skill and knowledge of BI product development and the use of BI tools in the enterprise to provide cutting-edge, affordable services to our clients.

Business Intelligence Support

Our ElegantJ BI Business Intelligence suite is designed to ensure the success of its users and we provide comprehensive business intelligence (BI) and corporate performance management (CPM) support services to ensure successful business intelligence integration and optimal utilization of the ElegantJ BI solution.

Our BI and CPM product suite ensures the best return on investment (ROI) and a simple, practical, affordable BI tool that is suitable for every type of user in your organisation. The ElegantJ BI product suite is cutting-edge and we continuously assess and upgrade our products suite to ensure that our users and partners have the best, most technically sound, functional BI and CPM products available in the market. This dedication to state-of-the-art technology and functionality ensures that our clients and partners can sustain a business advantage and protects their investment in our BI environment.

We complement this product suite with unparalleled business intelligence support services to our global customers and partners with dedicated commitment to customer satisfaction and personalised business intelligence software support. ElegantJ BI Business Intelligence Software Support services offer full support and comprehensive maintenance and problem resolution so you can focus on the core activities of your business.

Our team is experienced and professional and our breadth of knowledge and guaranteed support ensure that your staff always has access to the answers and information they need to fully leverage our products and solutions. The value inherent in this optimal performance will improve your return on investment (ROI) and decrease your total cost of ownership (TCO) – and improve end-user and management satisfaction.

Our clients enjoy dedicated, proven services, including the following:

  • Upgrade services for major and minor releases
  • Maintenance
  • Help Desk Support
  • Technical Support as required

Our Service Level Agreements (SLAs) are designed to fully support the customer environment and user needs.

Because business intelligence is paramount to your business success, we are dedicated to providing the best product solutions and the best support to enhance the value of the product within your organisation. This combined product and support quality will give you a competitive edge and improve the bottom line – what could be better?

Our Business Intelligence services are designed to meet the needs of our global clients and include training, support, maintenance and business intelligence and corporate performance management consulting services. Perhaps your organisation could benefit from our products and services. If you would like to learn more about the ElegantJ BI suite of products or our robust, dependable business intelligence support services, please Contact Us!

Superior architecture – 100% browser based

Superior architecture – 100% browser based

Our 100% browser-based architecture with superior interoperability with other systems enables swift implementation, easy access and complete integration of data from disparate sources and ensures that your users will have access to concise, up-to-date information both within the office environs and while they are on the road or at another location.

Business Intelligence Case Study

Customer Success Story

Download Business Intelligence Case Study

The client is a leading financial securities firm, and a respected corporate member of the National Stock Exchange (NSE) of India. Read full story »